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                                                                           Our Doctors,

                                                                           Nurses, Healthcare

                                                                           Assistant 

                                                                           Our clinical team works together to provide

                                                                                                                         clinics, consultations, diagnostics and

                                                                                                                         advice to patients to help them manage

                                                                                                                         their healthcare to best effect 

 

Dr Richard M.Taylor                   male                                               Dr Manel Dueñas                         male 

   MA(Hons) BM BCh 1989 Oxford                                                     MB BS 1988 Barcelona, Spain 

Dr Ronald G Clarke                   male                                               Dr Wendy M Hart                         female

   MB BS                                                                                            Salaried doctor (4 sessions) 

Dr Salma Quraishi                     female                                            Dr Sarah R Coope                        female 

Salaried doctor (4 Sessions)                                                             Sessional doctor  (1 session)

Dr Asma Chaudhri                     female                                            Dr Krishnaraj Sivarajan                 male 

 Salaried doctor  (8 sessions)                                                            Sessional doctor  (1 session)

Nurse Michaela Manssuer         female                                             Nurse Lesley Julian                     female 

 RGN                                                                                                  RGN 

 

Elaine Farlow                             female 

Phlebotomist 

The practice uses locum doctors from time to time to provide cover when the principal GPs are on holiday or absent.

Direct telephone contact with clinicians is by appointment only, usually at the request of the clinician. Requests for information or messages to the doctors at either location are normally dealt with by the secretary or, on occasion, by the reception team.

The practice is overseen by the Practice Manager, Jim Hickey MIHM 

Administration Team  

Supporting the clinicians is a dedicated team of staff who take on a variety of administrative roles.  

Reception 


Ensuring the smooth operation of the practice, a team of eight receptionists cover the office opening hours at Willerby and a further two receptionists provide cover at Swanland. 

At Willerby, the reception team is available from 8.00am to 6.00pm - including lunch times - Monday to Friday.  

At Swanland the reception is open from 9.00am to 1.00pm Monday to Thursday mornings and 9.00am to 12.00noon Friday morning. Afternoon opening is 2.00pm to 6.00 Monday, Wednesday and Thursday afternoon. 

Swanland is closed on Tuesday afternoon and Friday afternoon.

The reception team book appointments, arrive patients, answer queries and manage repeat prescription requests. They are trained and required to field telephone calls for clinicians, pass on test results and generally signpost patient queries to the appropriate person or organisation.

Secretaries  

At Willerby Surgery, the secretaries cover each morning from 8.00am to 12.00noon and between them field calls and queries for the doctors as well as dealing with all correspondence (in and out), maintaining home visit requests and tracking patient referrals.

In Swanland Surgery the secretary, who works less hours, provides similar service. Where it is needed, cover to Swanland is provided from Willerby Surgery. Messages for the doctor/nurse at Swanland are routinely passed on through the reception team

Health Promotion and Data Input

Other key support roles are in administration and health promotion. There is a massive amount of data - electronic and paper - which has to be organised and processed. This includes ensuring new patients registrations are managed, clinical notes are prepared, recall clinics are arranged and relevant data is scanned and coded to patient records.

Most of the correspondence received about patients from other healthcare providers is read, actioned and then captured to individual patient notes.

These functions are managed across both surgeries by a data-input team - and the common clinical system means the clinicians can see their patient records at either location.

Other GP information

We are instructed by the DoH that practices are to publish certain financial information about how much the doctors earnings are from their NHS contracted work.  

The following statement applies from 31 March 2018. "The average pay for GPs working in Willerby and Swanland Surgery in the last financial year was £63,052 before tax and national insurance. This is for 3 partners, 1 full time salaried GP, 2 part time salaried GPs and 2 sessional GPs

OUR ETHOS

Willerby and Swanland Surgery seeks to be a leading primary healthcare provider in the East Riding. Our philosophy is simple - every patient is entitled to the highest standard of care available - and we want to provide this through excellent service. We will assist our patients manage illness and ailments through self-help, medication, appropriate referrals to secondary care and chronic disease monitoring clinics. Our experience and commitment have given us the reputation as the best surgery in the area